UX research

Transcription for UX research

Product and design teams running usability sessions and discovery interviews.

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The problem

Insights are trapped in recordings nobody on the team has time to rewatch.

  • Session recordings pile up and nobody on the team rewatches them
  • Insights live in one researcher's head and leave when they do
  • Sharing a finding means asking a colleague to watch an hour of video

What changes

Transcripts the whole team can search, with timecodes back to the moment a user struggled.

  • Findings searchable across every session
  • Clips traceable by timecode for readouts
  • Shareable transcripts instead of hour-long videos

What matters here

  • Team workspace

    Shared transcripts from the Business plan, so research is not stuck in one person's account.

  • Screen recordings

    WebM and MP4 from any recorder upload directly — we pull the audio out.

  • Summaries per session

    A quick readout of each session before you do the deeper analysis.

UX research: common questions

Can the whole team access the transcripts?

Shared workspaces come with the Business plan. On smaller plans transcripts sit in one account, which works for solo researchers but not for a team.

Does it work with screen recordings?

Yes — WebM, MP4, MOV from any recorder. We extract the audio track, so the video file size does not cost you extra minutes.

How do I get from transcript to findings?

The per-session summary gives you a fast readout; the full transcript with timecodes is what you actually analyse. The tool speeds up getting to the analysis, it does not do the analysis.

Upload your first file now.

Sixty minutes free every month, no card required. See what the transcript looks like on your own audio before you decide anything.

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