UX research
Transcription for UX research
Product and design teams running usability sessions and discovery interviews.
The problem
Insights are trapped in recordings nobody on the team has time to rewatch.
- Session recordings pile up and nobody on the team rewatches them
- Insights live in one researcher's head and leave when they do
- Sharing a finding means asking a colleague to watch an hour of video
What changes
Transcripts the whole team can search, with timecodes back to the moment a user struggled.
- Findings searchable across every session
- Clips traceable by timecode for readouts
- Shareable transcripts instead of hour-long videos
What matters here
Team workspace
Shared transcripts from the Business plan, so research is not stuck in one person's account.
Screen recordings
WebM and MP4 from any recorder upload directly — we pull the audio out.
Summaries per session
A quick readout of each session before you do the deeper analysis.
UX research: common questions
What comes up when the recordings are ux research.
Can the whole team access the transcripts?
Shared workspaces come with the Business plan. On smaller plans transcripts sit in one account, which works for solo researchers but not for a team.
Does it work with screen recordings?
Yes — WebM, MP4, MOV from any recorder. We extract the audio track, so the video file size does not cost you extra minutes.
How do I get from transcript to findings?
The per-session summary gives you a fast readout; the full transcript with timecodes is what you actually analyse. The tool speeds up getting to the analysis, it does not do the analysis.
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